01. Discovery
- You
- Send a request. Describe your biggest bottleneck in your own words. No spec needed.
- You get
- A call of about 60 minutes with someone who has hands-on management experience. Free. We reply within 2 working days.
- Decision point
- Together we decide whether an operational assessment makes sense.
02. Defining the problem
- You
- Show us the spreadsheets, data and chat groups you actually use. Walk us through one workflow.
- You get
- Written findings: bottlenecks ranked by what they cost, what needs only a management change, where a system or AI would help, and what to measure. You keep them, whether or not you go on. We only look; nothing is copied without your say-so. NDA on request.
- Decision point
- You decide whether to go on, and we fix the numbers to measure.
03. Proposal & scope
- You
- Choose what comes first, based on the findings.
- You get
- Scope and quote for the first phase: what's in, what's out, what done means. Fixed before work starts.
- Decision point
- You approve scope and quote. Nothing starts before that.
04. Build & test
- You
- Your team tries it on real work every day and gives feedback.
- You get
- A first piece running on real work. AI suggests; your people confirm. Progress and acceptance evidence on one page.
- Decision point
- A phase is done only when your team uses it instead of the spreadsheet.
05. Handover & improvement
- You
- Use the system daily.
- Decision point
- What comes next is your call: stop, extend, or start the next phase.
What holds on every project
- We reply within 2 working days.
- The written findings are yours, whether or not you go on.
- We only look; no data is copied without your agreement. NDA on request.
- Scope and quote per phase, fixed before work starts.
- AI suggests; your people confirm.
- Done means your team uses it instead of the spreadsheet.
